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James Peart, Top 75 Product lead, CDDO

What makes a service ‘Great’?

Man with passport and laptop. Travel document and identification.

In last year’s roadmap for digital and data, government committed to getting 50 of the Top 75 services to a ‘great’ standard by 2025. Learn more about how CDDO are working with service teams across government to establish a common framework to baseline service performance.